Privacy Policy
Last updated: June 2026
1. Who We Are
ALO Energy Group ("we", "us", "our") is a renewable energy company based in Tunisia. We are committed to protecting and respecting your privacy. For any privacy-related queries, please contact us at info@aloenergygroup.com.
2. Information We Collect
We collect information you provide when completing our contact or quote-request forms. This includes name, email address, phone number, company name, location and project details. We may also collect technical information such as browser type through your use of our website.
3. How We Use Your Information
We use your data to respond to your enquiries, prepare quotations and manage our customer relationships. We use an email delivery service (Brevo) to manage and send communications.
4. Legal Basis for Processing
We process your personal data on the basis of your consent when you submit a form, and on the basis of legitimate interest when responding to business enquiries. You may withdraw your consent at any time by contacting us.
5. Data Sharing
We do not sell your personal data. We may share data with trusted third-party service providers — including email delivery services, cloud hosting and CRM software — who process data on our behalf.
6. Data Retention
We retain enquiry data for as long as necessary to respond to your request and for a reasonable period thereafter for administrative purposes. You may request deletion of your data at any time by contacting us.
7. Your Rights
You have the right to access, correct, delete or restrict the processing of your personal data. To exercise any of these rights, please contact us at info@aloenergygroup.com.
8. Cookies
Our website stores a language preference in your browser to remember your chosen language between visits. No third-party tracking or advertising cookies are used. You can clear this preference through your browser settings at any time.
9. Security
We use industry-standard security measures, including HTTPS encryption and access controls, to protect your personal data.
10. Contact Us
For any privacy-related enquiries, please contact us at info@aloenergygroup.com.